Community Health Systems Patient Access Clerk in Springfield, Oregon
Base Hourly Rate: $13.92 - $21.05
Hours Per Week: 40
Date Posted: 12/1/2016
INTERNAL POSTING UNTIL 12/7/2016 AT 1630
Under immediate supervision of the Lead patient Access Clerk performs a variety of registration, admission, public relations, financial and medical service functions. Performs interviews for the purpose of initiating accounts. Evaluates information to determine appropriate flow of patient type, hospital service code, diagnosis, tests and procedures needed, medical necessity and priority. Determines appropriate documentation and form requirements based on medical and financial indicators. Secures information to assure rapid reimbursement. Initiates collection activity by requesting co-payments, deposits and anticipated balance due. Provides education to patients related to medical necessity requirements. Receives and documents acceptance of cash, checks, credit card payments as well as patient valuables. Acts as a liaison between the patient, visitors and others and of treatment authorization. Provides information and answers questions about consent for treatment, assignment of benefits, acceptance of financial responsibility, release of records, patient rights and responsibilities and advanced directives. Maintains required documentation including patient medical records, logs and schedules, written and electronic. Identifies, responds and announces all code phone and wall alarm activation.
High School diploma or equivalent.
Typing 40 wpm. Proficient computer skills. Medical terminology strongly preferred. Experience in medical setting preferred.
Able to work efficiently in a distracting environment, adapting to frequent interruptions while maintaining efficiency, a calm demeanor and pleasant approach. Able to appropriately respond to extremely stressful and anxious people with compassion and understanding. Excellent organizational and prioritization skills. Heavy data entry. Attention to detail and high degree of accuracy. Ability to respond to any given situation in a positive manner, while working in a fast paced, multi-task environment. Excellent customer service skills.
Organization: McKenzie-Willamette Medical Center
Requisition ID: 1679122