MedData Implementations Manager in South Draper, Utah

MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.

At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.

MedData has an excellent career opportunity available as an Implementations Manager based in our office located in Salt Lake City, Utah.

POSITION OVERVIEW:

The purpose of this position is to implement new clients with all units of our AR Services division. This position will oversee a fast paced environment with high expectations from both internal and external sources. The ability to manage and maintain existing business while taking on new accounts is key. During the implementation process it is paramount for this position to hit key timeframes, manage client expectations and put best practices into place. The position is very fast paced, with high pressure and demands experience in client and internal relations.

ESSENTIAL JOB FUNCTIONS:

  • Work collaboratively with employees and hospital staff to set up processes in a timely manner

  • Address client issues on a timely basis

  • Hire and train new staff, assigns workloads and develops work schedules

  • Conduct implementation meetings with Client Leadership

  • Monitor billing procedures and documentation and provides updates with regulatory compliance

  • Effectively complete goals set by both the client and the Implementations Director

  • Provide updated implementation plans, which include project schedules, project plans, benchmark metrics, communications documents, follow-up memo’s, etc.

  • Provide exceptional service and ensuring communication of the project plan to the leadership and the client. Assist team in updating all implementation deliverables.

  • Identify opportunities during implementation to improve client’s revenue cycle process, promote Cardon Outreach service lines, and grow client accounts

  • Manage confidential and proprietary company and client information

  • Ensure smooth transition from implementation to Operations

  • Manage employee time and attendance

QUALIFICATIONS:

  • Bachelor’s Degree required

  • 3-5 years of Medicaid/Medicare experience

  • Experience with Hospital systems such as STAR, EPIC, Cerner, Meditech, etc.

  • Hospital revenue cycle experience

  • The ability to be self-organized and define and deliver on priorities

  • Ability to communicate effectively across different organizational levels, functions and geographies Knowledge of HIPAA, ACA and EMTALA regulations

  • Proven track record of managing multiple teams within multiple regions

  • Working knowledge of computer functions including the internet and computer software such as Microsoft Office Suite and the ability to learn in-house computer applications

  • Demonstrated diligence with follow through on all client requests and issues

  • Heavy travel required- Minimum of 50% Monthly

  • Willingness to relocate as necessary

To join our team of 1,200 employees and growing, please visit apply directly to this posting.

MedData is an equal opportunity employer.

ID: 2016-1228

About The Company (Text Only): MedData, a MEDNAX (NYSE: MD) company, is a technology-enabled services organization that improves financial outcomes for hospitals by enhancing the patient experience and expanding their access to healthcare. The MedData managed services program includes a range of patient access and communications, revenue cycle management, and consulting and analytics solutions for healthcare systems, including billing, coding, patient balances, eligibility and enrollment, third party liability, and mobile apps.

At MedData, we take great pride in our company, in each other, and in our 30+ year history of accomplishments and success. This pride is reflected in our everyday approach to working together. Each team member understands the importance of being part of a company that values their individual contributions and strives to help them achieve their personal goals as they work together to achieve the broader corporate goals. We believe that every team member contributes directly to MedData’s growth and success, and we are constantly searching for new talented, passionate and enthusiastic people who will take pride in being an integral part of our culture.