Delta Air Lines, Inc. Regional Account Manager in Sao Paulo, Brazil

Thank you for your interest in the Regional Account Manager position for Latin America & Caribbean based in Sao Paulo, Brazil - SAO.

Delta Air Lines is one of the world's leading international airlines. Our number one focus is to enhance all aspects of each customer's travel experience. Working at Delta you will be central to demonstrating that Delta understands the demands of air travel and is out to make the experience as smooth and enjoyable as possible.

PLEASE NOTE : Candidates are responsible for having any work permits or visas necessary to work in Brazil at the time of submitting an application . Delta will not be responsible for identifying the work documentation requirements or for advising the applicant on the steps required for obtaining such documentation.

The Regional Account Manager (RAM) is responsible for leading Latin America & Caribbean point of sale efforts with global and multi-national corporate accounts that are represented in more than one LAC country.


  • Position focuses on maximizing premium revenue and market share and generates actionable plans on multiple points of sale.

  • A Global or Multi-National account is defined as one with a minimum of $75K annual JV revenue and at minimum two Latin America & Caribbean originating POS contractual components.

  • Select Global AF/KL/AM/G3 contracts and certain local accounts with opportunity to expand points of sales globally will also be included in portfolio.

  • Primary position objective includes setting the account strategy for the region and successful portfolio performance exit Latin as measured by corporate performance tools.

  • Other responsibilities include customer relationship management, contract negotiation, and contract implementation.

  • Very tight coordination with U.S. point-of-sale MNA and Global Account Managers is essential.

  • Position performs detailed analysis of Prism and MIDT data to determine optimal programs and goals.

  • Provides guidance to local country teams and international based alliance and JV partners as needed.

  • Develops both strategic and tactical plans that create a safety-conscious environment resulting in employee safety and well-being.

  • RAM is responsible for working closely with Sales Development, Revenue Management, Sales Operations, Market Development and Sales Support Center.

  • Mine opportunities to close the gap for incremental revenue.

  • Position may take on additional ad hoc regional sales projects.

  • Position will be the "go to" resource for the region as the subject matter expert for joint selling, contracting and global performance.

  • Position will involve significant international travel up to 50-60% of the time.


  • Bachelor's degree required.

  • Minimum of 3 years of sales experience and 5 years of industry experience.

  • Current Passenger Sales experience required.

  • Strong negotiating/analytical skills; planning/organizational skills.

  • Excellent communication and presentation skills in English and Portuguese are required.

  • Must be eligible and in possession of current valid documentation to live/work in Brazil.

  • Must have a strong professional demeanor, be able to work under pressure, meet short deadlines, balance multiple and rapidly shifting priorities with little direct supervision.

Qualified Candidates : When applying, please upload an English version of your resume.