Deloitte Technical Program/Project Management Manager in San Francisco, California
Deloitte is one of the leading professional services organizations in the United States, specializing in audit, tax, consulting and financial advisory services with clients in more than 20 industries. We provide powerful business solutions to some of the world s most well-known and respected companies, including more than 75 percent of the Fortune 100.At Deloitte, you can have a rewarding career on every level. In addition to challenging and meaningful work, you ll have the chance to give back to your community, make a positive impact on the environment, participate in a range of diversity and inclusion initiatives, and find the support, coaching, and training it takes to advance your career. Our commitment to individual choice lets you customize aspects of your career path, your educational opportunities and your benefits. And our culture of innovation means your ideas on how to improve our business and your clients will be heard. Are you a marketing and communications professional who has demonstrated experience in developing and analyzing client-focused marketing programs and are looking to take your skills to the next level? Are you interested in integrated, cross-channel marketing campaigns that advance the Deloitte brand and deliver on the strategic objectives of marketing campaigns? Do you thrive in a fast-paced environment, working with colleagues in a virtual setting, to meet our business and client needs? The teamDeloitte s marketing & communications team combines the power of Deloitte s brand with the most inspired marketing techniques to produce business results for our clients. From events to social media to digital strategy and execution, we elevate the Deloitte brand and strategic positioning, delivering a cohesive, consistent experience. The team brings together creative and technology skills, business insights, and industry best practices to develop innovative creative assets that engage our clients. It also executes with agility and measureable performance through best-of-breed solutions, centralization of key information and operations, and optimization of data, tools, people and process. Work you ll doThe Technical Program/Project Management Manager manages the strategic planning, execution, and day-to-day implementation of individual, technically-oriented programs/projects in accordance with strict deadlines and within budget. Responsible for owning the program/project development lifecycle to ensure effective delivery of proposed technology solutions in alignment with leadership strategies. Performs a combination of professional and management duties over work staff and allocates resources accordingly. Advises marketers on solutions to meet campaign objectives including gathering requirements, facilitating design, and establishing project plans.Establishes program goals and development plans. Directs and/or modifies work plans to effectively determine priorities for work staff.Determines and assigns resources to project; monitors and tracks day-to-day progress for an individual technology project engagement.Manages program/project budgets to revenue, cost, and profit targets. Adheres to set project timeliness and escalates any schedule and/or budget overruns to senior managers.Facilitates meetings, including organizing, planning, and leading operational governance meetings.Assists with preparation of statements of work, in defining specific functional and technical requirements, and participates in delivering quality assurance reviews. Identifies additional opportunities for added work and leads in the development and implementation of new offerings, including designing pilots and testing programs.Manages and updates task objectives and performance against plan helping to ensure that project commitments are met as specified in client contract.Plans and hosts software training sessions and works with internal clients to update their current operating procedures to incorporate the processes supported by the application.Works to continuously develop and strengthen software tool expertise and consultative skills.Schedules meetings, develops training materials and other duties as needed.Maintains momentum on multiple concurrent projects for numerous internal stakeholders. QualificationsRequired:Strong knowledge of relevant marketing and sales technology applications, specifically Workfront, Eloqua, and SalesforceUnderstanding of in-house agency marketing model and how technology supports an agencyDemonstrated expertise using and analyzing online marketing channelsDetail-oriented with excellent follow-through skillsWritten and verbal communication skillsAbility to interact and communicate across variety of stakeholder groups (technical subject matter experts to business owners), with ability to present complex information in easily understandable format and tailored to audienceTeam oriented approach with ability to take initiative, prioritize and manage multiple tasks simultaneously to meet client expectations and deadlines across multiple projectsOrganizational, analytical and problem-solving skillsAbility to work in a matrixed organization with a virtual team, experience in large corporate setting and/or professional services a plusOrganized with ability to prioritize and manage client expectations across multiple, competing projects/priorities with aggressive due dates and quick turn-around timesAbility to think both strategically and tacticallyCollaborative working style to build relationships, including collaborating with multiple business marketing teams, technology teams, sales, and vendorsExperience:Bachelor s Degree required; MBA preferred7 years of related experience in marketing operations, preferably managing technology platforms
As used in this document, Deloitte means Deloitte LLP and its subsidiaries. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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Category: Business Development / Sales / Marketing