Vivint Assistant Field Service Inventory Specialist in Provo, Utah

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Role and Responsibilities

Responsible for building and analyzing inventory forecasting for the field service department.

Review and analyze company forecasting for accuracy and tracking actuals against plan.

Build and analyze ad hoc inventory reporting relating to field service budget and field accuracy.

Ensure the success of the field service inventory accuracy and run reports tracking but not limited to the following metrics:

· Shrink and Grow

· Refurbished part savings

· Auto order accuracy

· Field on hand inventory

· Tracking field truck reconciliations and timelines

· Timely shipments of RMA/DOA

· Track usage to budget and any gap that may exist

Qualifications and Education Requirements

Previous experience of forecasting/scheduling across a complex, multidisciplinary customer service function, with a strong track record of accuracy

Demonstrable knowledge of capacity planning and forecasting methodologies

Self-motivated, flexible and responsive to business needs and changes in priorities and deadlines

Bachelor degree in Business, Supply Chain, or Statistics preferred

Preferred Skills

Advanced excel data manipulation and analysis skills

Strong Computer literacy is essential, particularly across all Microsoft office packages.

The ability to explain complex concepts and problems in simple terms with the ability to communicate clearly and effectively at all levels.

Ability to demonstrate conceptual, innovative thinking in forecasting and workforce planning methods and techniques.

Ability to work under pressure and to prioritize workload to meet deadlines.

Vivint Smart Home is a leading provider of smart home technology. Vivint delivers services through a cloud-based platform that integrates a wide range of wireless features and components to provide simple, affordable home security, energy management and home automation.

Dedicated to redefining the home experience with intelligent products and services, Vivint serves more than one million customers throughout the U.S. and Canada.

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