Mobile Mini, Inc. Inside Sales Manager in Phoenix, Arizona
Why Mobile Mini?
Mobile Mini, Inc. is an international provider of secure and patented portable storage solutions. We were founded in 1983. We have one vision: to be the company of choice for employees, customers and shareholders. We pay and promote our employees based on ability, not seniority. We exceed customer expectations through service, satisfaction and retention. We lead the industry and create shareholder value everyday.
The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The primary focus of this position is to lead and develop strong outbound orientated sales team – driving exceptional customer experience and achieve revenue goals for a specific geographic area. Coach, lead, and monitor local and remote inside sales representatives with respect to goals, metrics, performance and sales skills and techniques.
Leverage effective phone selling skills and employee development combined with outbound oriented metrics/data to lead an effective inside sales team
Motivate, manage and monitor a team of inside sales representatives to meet and exceed performance and revenue goals. Provide frequent feedback regarding performance and determine training needs:
Coach, mentor, motivate – provide on-going feedback and support to improve performance
Train new and existing inside sales representatives to increase sales productivity
Hold sales representatives accountable to established revenue goals
Conduct performance evaluations in a consistent, fair and objective manner to encourage continuous improvement
Resolve individual and group performance issues in a timely manner to motivate and foster teamwork
Drive key performance metrics to achieve company revenue goals
Coordinate metrics and review with Quality Assurance and Workforce Management
Demonstrate and model strong selling techniques and service expectations
Recruit, interview, select and hire inside sales representatives
Other duties as assigned
Equipment Used and Responsibility:
Computer, telephone and electronic office equipment
MS Office Suite
Education and Experience:
For external candidates, minimum requirement is 2 years of sales management experience with a minimum of 3 direct reports
For internal candidates, minimum requirement is 2 years of outbound sales experience with Mobile Mini
Bachelor’s degree preferred
Experience with coaching and employee assessment preferred
Salesforce.com proficiency preferred
Ability to multi-task with high degree of attention to detail
Communicate clearly: both verbal and written
Strong computer skills
Mobile Mini, and its companies are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status with respect to recruitment, hiring, promotion and other terms and conditions of employment. Mobile Mini takes affirmative action in support of this policy to employ and advance in employment individuals who are minorities, women, disabled, and veterans.