NBC Universal Coordinator, Organizational Development in Orlando, Florida

Job Description

SUMMARY: Supports the Universal Orlando OD team to ensure coordination of projects and tasks via administrative support, data entry/maintenance, and session planning/follow-up. Supports major survey and process administration (e.g., TSAT/360, etc.), along with other HR/OD processes requiring presentations of data/information and/or manipulating data within online systems/programs (e.g., succession planning, performance management, team effectiveness sessions, focus groups, etc.).

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Preparing reports and presentations (including charts and graphs) using Microsoft Office products. Ensuring accuracy and timeliness for highly visible OD processes requiring presentations of data/information for executives (e.g., HRP/succession planning, 360, TSAT, performance management, etc.).

  • Administrative support associated with paper and online survey administration and reporting, including data entry, setting up and proctoring locations, distributing communication, typing handwritten comments/notes, and verifying data files and reports.

  • Administrative support to prepare materials and arrange meetings for OD functions such as team effectiveness sessions, focus group feedback sessions and interviews, mentoring, onboarding, process training/education sessions, TSAT Advocacy Group activities, etc.

  • Coding themes and/or summarizing qualitative Team Member feedback with ad hoc surveys or annual employee survey.

  • Supporting maintenance of and answering questions for clients across UPR that involve utilizing online systems for producing reports, completing evaluations/objectives, and referencing data. Supports 4 OD Team Members in providing responses to clients on major process questions.

  • Understand and actively participate in Environmental, Health & Safety responsibilities by following established Universal Orlando policy, procedures, training and Team Member involvement activities.

  • Perform other duties as assigned.

SCOPE: Coordination and administrative support for Universal Orlando OD team.

Requirements

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:

  • Critical thinking

  • Strong written communication (especially email)

  • Must have a strong proficiency in Microsoft office: Word/Excel/PowerPoint/Outlook

  • Familiarity with Access is beneficial

  • Attention to detail

  • Organization and planning

  • Ability to prioritize and manage change

  • Comfort with navigating in systems and following processes

  • Independence/ownership

  • Ability to take work direction and provide regular follow-up

  • Quick learner

  • Ability to summarize large amounts of qualitative information

  • Strong partnering and teamwork

  • Professionalism

  • Must have a valid Florida state driver’s license.

Consistent attendance is a job requirement.

SOFTWARE/SYSTEMS USED:

  • PowerPoint,Excel,Word,Outlook,Access,PDF,PeopleSoft, andNBC Universal systems and processes

EXAMPLES OF RECENT PROJECTS:

  • TSAT (Team Member Satisfaction) Survey

  • HRP/Succession Planning

  • 360/Development Feedback Survey

  • Performance Evaluation/Objective setting

  • Mentoring

EDUCATION:

  • High school degree or GED is required. Bachelor’s degree is preferred in Psychology, Human Resources, General Business, Marketing (Research or Event Planning) or Communications.

EXPERIENCE:

  • 1-3 years’ experience required in a professional position (either Non-Exempt or Exempt level).

PHYSICAL DEMANDS:

While performing the duties of this job, the individual is required to:

  • Regularly (2/3 of the time or more) sit for prolonged periods; talk; use hands and fingers to grip, pinch, handle or feel objects, tools or controls; use close vision with or without corrective lens.(clear vision at 20 inches or less); use distance vision with or without corrective lens.(clear vision at 20 feet or more); use color vision (ability to identify and distinguish colors); use peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point);use depth perception (vision, ability to judge distances and spatial relationships); adjust focus (ability to adjust the eye to bring an object into sharp focus while in changing light conditions e.g., sunshine to indoor or dark conditions).

  • Frequently (1/3 to 2/3 of the time)use hands and fingers to grip, pinch, handle or feel objects, tools or controls;repetition-using an input device-a keyboard or mouse-in a steady manner.

  • Occasionally (1/3 of the time or less) stand for prolonged periods; walk for prolonged periods (including ability to walk at a given pace that is predetermined by a moving sidewalk); hear audible alarms, voice commands with background noise; climb stairs/ladders; balance; stoop, kneel, crouch or crawl; reach, pull, push with hands and arms above/below head; repeat motions more than twice per minute; lift/push up to 20 pounds with control; work in varied light conditions including low or diminished lighting; maintain alertness and attentiveness up to 4 hours while working varying hours; maintain concentration/focus (e.g., ability to interpret the work environment and make decisions on predetermined operating policies and procedure; use their ability to taste or smell.

WORK ENVIRONMENT:

While performing the duties of this job, the individual is required to:

  • Occasionally (1/3 of the time or less) work in wet, humid conditions (non-weather); work in outdoor weather conditions to include direct sunlight, heat or cold; use a motorized company vehicle or a leased or personal vehicle for company business; will require a valid Florida state driver’s license.

(Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.)