Bank of America Senior Security Analyst in Jacksonville, Florida

Senior Security Analyst


This is a global role responsibility for improving the performance and efficiency of access review service through standardizing the practices used to support and deliver the service. Identify processes/tasks that can be automated/optimized, reduce areas of operational risk and improve the overall end user experience. He/She will work with multiple groups in a highly collaborative fashion within the organization and business units.

The Senior Security Analyst duties will include:

  • Auditing operational processes and staff actions to ensure desired standards and established practices and policies are being used.

  • Coordinate activities to ensure that new solutions, enhancements can be operated before they are put into production.

  • Define, review and analyze actual service performance against established OLAs

  • Review service metrics (KPIs) that identify the success of the services being utilized to recommend and coordinate implementation of changes to improve metrics.

  • Develop and communicate end user facing service roadmap

  • Create and deliver presentations, communicating complex information to senior leaders and business partners.

  • Meet with business stakeholders to discuss, define and capture requirements

Enterprise Role Overview

Manages small information security staff in the development, implementation, communication, monitoring and maintenance of the information security policies and procedures. Responsible for the development and implementation of security standards, procedures and guidelines. Participates in the establishment of the corporation_x001A_s information security policy. Provides security consulting to client and IT management and staff in risk assessment and the implementation of appropriate data security procedures and products. Oversees execution of security controls to prevent hackers from infiltrating company information or jeopardizing e-commerce programs. Researches attempted efforts to compromise security protocols. Administers security policies to control access to systems and maintains the company firewall. Provides information to management regarding the negative impact on the business caused by theft, destruction, alteration or denial of access to information. Manages the reporting, investigation and resolution of data security incidents. Directs and controls the activities of a part of a functional area through several team managers, having overall responsibility for planning, budgeting, implementing and maintaining costs, methods, and employees. Typically 5-7 years of IT experience, including people management responsibility.


Required Skills & Experience:

  • Proven experience in managing Infrastructure Services in a highly regulated environment while meeting overall objectives

  • Proven track record as a Service Manager or Product Manager leading strategy for multiple products and services

  • A thorough understanding of what it means to operate integrated Services/Products that deliver a high-caliber End User experience

  • Ability to synthesize large quantities of complex information under pressure. Distills it to the most critical issues and draws accurate conclusions, taking into account a high degree of uncertainty

  • Experience relaying sensitive information to appropriate parties

  • Goals oriented, with proven track record in collaborating with diverse stakeholders and driving results, especially via influence management

  • Ability to use advanced Microsoft Excel functions

  • Ability to automate Excel queries

  • Ability to incorporate vbscripts with Excel

  • Create Excel Macros

  • Build data models with PowerPivot and an understanding of DAX ( Data Analysis Expressions)

  • Ability to analyze and interpret quantitative-data sources into actionable insights

  • Strong knowledge of Agile/Waterfall project management methodologies

  • Proficiency in PowerPoint, MS Access, Sharepoint Design and HTML.

  • Expertise in system design and development required for business process

  • Vast experience in Project and Operations Management

  • Wide knowledge in re-engineering concept

  • Experienced in Project Management, Business Analysis, Business Modeling, and Data Modeling

  • Prior experience in SQL preferred

Desired Skills & Experience:

  • Bachelor's degree in Information Technology or related field

  • In-depth understanding of information security principles

  • Knowledge and experience in organizational effectiveness and operations management

  • Team leadership, delegation and empowerment capabilities

  • Understanding of Financial Institution compliance and regulatory landscape

Job: TR-Systems Security

Primary Location: US-FL-Jacksonville

Work Locations: FL9801 4802 DEER LAKE DR E Jacksonville 32246


Travel: Yes, 5 % of the Time

Job Posting Date: Nov 29, 2016

Unposting Date: Dec 13, 2016

Full/Part-time: Fulltime

Hours Per Week: 40.00

Shift: 1st Shift

Req ID: 16058285