Colgate University Assistant Dean and Director of International Student Services: Internal Candidates Only in Hamilton, New York

Job Description

The Assistant Dean for Administrative Advising and Director of International Student Services will provide comprehensive services to international students on campus, including serving as their administrative dean. The individual serves as the primary institutional immigration official for Colgate University, including serving as the Primary Designated School Official (PDSO) and for the F1 and H4 student programs and Primary Responsible Officer (RO) and regulatory adviser for all international students. Advise prospective and current international students on all applicable federal and institutional procedures, regulations, travel and visa acquisition, employment, maintenance of status and related immigration matters ensuring compliance with US federal immigration regulations. This individual will work with other offices to create a welcoming place for international students, including orientation, coordination of needs during breaks, and transition support. The Director will provide, interpret and communicate updates on changing federal immigration regulations and procedures. Serve as primary point of contact and prepare any reports or audit materials for all relevant government agencies and immigration legal counsel. Ensure timely maintenance of required information in SEVIS, according to federal regulations. Provide administrative dean responsibilities including encouraging students to achieve a sense of responsibility for their personal growth and academic success and providing accurate information about University policies.

As Assistant Dean for Administrative Advising and Program Director, this position is primarily responsible for the effective advising of students generally, and with specific student populations. Areas of focus include responsibility for:

  • ensuring students receive effective support while promoting the development of self-advocacy and problem-solving skills;

  • articulating an advising approach that encourages students to achieve a sense of responsibility for their personal growth and academic success;

  • effective outreach to students and proactively ensuring students have access to high quality, consistent, accurate and timely advice regarding University policies and procedures;

  • execution of crisis response consistent with policy and plan;

  • actively advocating for student needs with other stakeholders and resource providers;

  • accurate capture and maintenance of records relating to student interactions; and

  • as required, ensuring regulatory compliance (e.g. immigration for international students, international travel for undergraduate scholars).

As part of this role, the incumbent is responsible for the following:

  • as required, effective crisis management as part of on-call rotation;

  • effective financial management of funds and budgets;

  • effective contribution to University policy related to assigned areas; and

  • as required, may be responsible for providing effective advice, counsel, and leadership on University committees.

Responsible for the job evaluation, development and continued professional growth of all direct reports.

Responsible for the effective supervision of staff as assigned.

Essential Functions

Ensures selection and hiring of high quality employees; ensures appropriate distribution of work assignments and high quality of employee work product; ensures fair, accurate and timely performance assessments and feedback to include identifying areas for professional development and documenting and conducting disciplinary measures, as needed. Responsible for ensuring fair and accurate decisions regarding employment status (hire, promotion, salary increases, and termination); ensures the creation of effective opportunities and programs for employee mentoring, development and sustained performance.

Individuals will be expected to master the following technical competencies: Specialized Student Group Knowledge: Demonstrated expertise and understanding of the unique needs and characteristics of specific student groups as assigned (e.g. first generation, international, undergraduate scholars) Regulatory Knowledge Demonstrated expertise with specific regulations relating to assigned student group(s) sufficient to avoid negative material impact on students and/or the University. Student Development: Demonstrated knowledge of and ability to consistently apply student development theory in the creation and development of programs as well as in advising responsibilities. Knowledge of best practices and ability to consistently apply these practices in advising responsibilities. Demonstrated ability to consistently identify and recognize legal and ethical principles of the profession. Demonstrated ability to consistently follow departmental protocol regarding legal and ethical issues. Advising: Demonstrated ability to consistently apply culturally appropriate advising, helping and coaching techniques while also recognizing the uniqueness of every individual. Demonstrated ability to accurately and consistently maintain confidentiality. Demonstrated ability to effectively interpret, understand and implement University administrative advising protocols.Demonstrated ability to consistently follow crises response protocol and consistently make appropriate decisions to initiate crises intervention responses. Communication Skills: Demonstrated effective interpersonal skills in all relationships, effective active listening skills and appropriate verbal and nonverbal communication skills. University Policies: Demonstrated knowledge of policies by providing accurate information to students, staff, faculty and parents. Demonstrated familiarity with major university publications. Program Management: Demonstrated expertise program design, implementation, and assessment consistent with broader organizational guidelines and within the context of a small, private, residential, rural liberal arts college. Expertise with data and systems sufficient to identify key data tracking needs, identify quantitative trends and develop data-driven solutions. Connects intended program priorities, outcomes, and goals to divisional and institutional priorities, outcomes and goals. Administrative: Demonstrated ability to effectively and consistently apply time management, problem solving, and planning skills in the implementation of processes or programs. Demonstrated ability to effectively use technical solutions to assist in the timely collection/maintenance of key data and records and within university, division and department guidelines. Demonstrated ability to consistently meet functional accountabilities while staying within assigned budget constraints.

Additional Essential Functions:

Managerial Skills: Demonstrated knowledge of Colgate managerial processes and requirements, to include the following: Demonstrated ability to fairly and accurately assess employee performance in accordance with university practices. Demonstrated understanding of federal and state regulations, as they apply to the university policies and guidelines related to human resource s sufficient to effectively select new employees, recommend pay actions, determine employment status and initiate or approve employee changes in status. Demonstrated ability to select, develop and retain high performing work teams, to include the following: demonstrated ability to develop employee skills, performance, and behaviors. Demonstrated ability to effectively coach and communicate with employees on issues of pay, performance and development.

Individuals will be expected to master the following behavioral competencies: Personal Accountability for Results: Takes responsibility for decisions, performance, and outcomes; behaves in a responsible manner with a positive attitude; shows self-awareness and openness to feedback. Effective Communication: Demonstrates effective written and oral communication skills; shares information and seeks input from others; adapts communication to diverse audiences; protects private and confidential information. Problem Solving and Decision Making: Analyzes and prioritizes situations to identify and solve problems; generates solutions to improve efficiency and quality; involves others in solving problems and making decisions; factors organizational goals into decisions; makes clear, transparent, and timely decisions. Change Management: Responds positively to changing university initiatives and readily adapts behavior to maintain effective performance; understands the long-term direction of the university and can relate this to departmental area; adapts to new methodologies; identifies and acts on areas where change is appropriate. Leadership and Teamwork: Applies skills and knowledge to provide a climate to achieve departmental and organizational success; balances individual and department goals; helps others perform at their best; builds productive relationships to enhance individual and organizational effectiveness; treats others with respect; resolves conflicts among team members. Creativity and Innovation: Generates, explores, encourages, and implements innovative ways of creating strategic value for the university, division, department, and individual level; critically assesses the effectiveness of new initiatives. Diversity and Inclusion: Demonstrates respect for people and their differences; understands the benefits of a diverse workforce; earns the trust and respect of others; includes and welcomes others; works to understand the perspective of others; promotes opportunities to experience diversity within our community. Sustainability: Understands the impact of decision-making and personal behavior in achieving the university's commitment to a sustainable and carbon neutral campus; supports and advances the university's sustainability initiatives; influences others to use sustainable practices.

Qualifications(Education and Experience)

Required qualifications:

  • A minimum of a Bachelor's degree.

  • A minimum of three years full-time experience working in higher education with students on immigration matters, or with international students and a demonstrated ability to work effectively with international students.

  • Demonstrated familiarity and knowledge of US immigration regulations as they apply to international students and ability to interpret federal immigration regulations and apply this knowledge appropriately when advising on status-related issues.

  • Strong written and verbal communications skills.

  • Demonstrated sensitivity to cross-cultural communication and an enthusiasm for working with and advocating for diverse international populations.

  • Ability to be detail-oriented, effectively prioritize, and have demonstrated analytical skills.

  • Strong interpersonal skills with a positive, flexible team orientation.

  • Ability to work outside of normal business hours including nights and weekends as part of an on-call rotation.

  • Ability to attend evening and weekend programs for international students.

  • Demonstrated success in developing programs to support international student community.

Special Instructions to Applicants

This posting is open to internal (regular full-time, regular part-time, interns, grant-funded, part-time, casual or temporary) candidates only. If you are not an internal candidate, your application will not be considered. Internal candidates who meet the qualifications listed for the position and the performance standards for the current position will be considered. Internal candidates must apply by 12/09/2016.

Weekend and/or evening work is required, particularly around events.

It is the policy of Colgate University not to discriminate against any employee or applicant for employment on the basis of their race, color, creed, religion, age, sex, pregnancy, national origin, marital status, disability, protected Veterans status, sexual orientation and gender identity and expression, genetic information, victims of domestic violence and stalking, familial status, and all other categories covered by recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training at all levels of the employment. Colgate University is an Equal Opportunity Employer. Minorities/Females/Persons with Disabilities/Protected Veterans are encouraged to apply.

Applicants with dual-career considerations can find postings of other employment opportunities at

Job Category: Professional/Administrative

Position Title: Assistant Dean and Director of International Student Services: Internal Candidates Only

Requisition Number: 1107

Division/Department: DC-International Student Services

Full time/Part Time: Full-Time

Temporary: No Response

Working hours: Days, other hours as needed. Please see below.

Additional Preferred Qualifications: Master's degree in related area strongly preferred.

Job Open Date: 12-28-2016

Job Close Date: Open Until Filled

Application Types Accepted: Professional/Administrative