Philips Learning Specialist - Order to cash in Eindhoven, Netherlands
The global learning specialists support the Academy Project Manager and the Dean in setting up and executing learning agendas for respective business, markets, functions and transformation programs. They play an active role in analyzing and designing end to end learning processes, strategies, materials for client groups and Philips globally, working with cross functional teams.
The Learning Specialist is responsible for all aspects of an Academy learning offering, with a focus on design of learning solutions and portfolio management activities. They own the end to end learning process: design learning offerings and oversee development and deployment, as well as the related project management, including cost, quality, resources and schedule.
The Learning Specialist facilitates business case driven decision making, ensures continuous improvement of learning offerings and supports the Academy Project Manager and Dean in portfolio management through ongoing portfolio maintenance, evaluation and rationalization.
This role will be focused on leading learning activities in the area of service and its related processes and technology support. The technology in scope will be, but not limited to, Service Max.
This role has a global scope.
Prepares and implements Philips University projects with multi-stakeholders within specific client groups and Philips globally in accordance with agreed conditions of time, cost and staffing.
Leads and drives multiple projects, possibly working with broader teams.
Building strong partnering relationships with Business Partner(s) and HR Business partners responsible for Markets, Sectors and Functions and programs.
Balancing needs and priorities of multiple, demanding clients working across the matrix.
Taking ownership of own professional development and building a strong knowledge foundation across learning expertise areas.
Determines methods and procedures on new assignments.
Coordinates activities of other team members.
Responsible for timely and accurate processes and procedures.
Report to Academy Project Manager on project progress.
Interface within the Philips Academy and University with other Learning Specialists, Delivery Managers and Business Partners and with HR business leaders from the market.
We are looking for
HBO or University degree showing the level of thinking and acting.
At least 5 years of relevant experience working in learning processes, learning analysis and design in international environments and in complex matrix based enterprises.
A Service or Service Business Process Experience of more than 5 years of hands on experience
Additional professional qualifications and/or accreditations in coaching, Human Resources Development, Organizational Development, Change Management considered favorable.
Project Management certifications are considered favorable.
Associate SAP certification FiCo is considered favorable
Professional SAP certification FiCo is considered favorable.
Proficiency in English, other languages an advantage.
We welcome you to a challenging, innovative environment with great opportunities for you to explore. Our benefits are very competitive and designed around your preferences:
A competitive package
25 Holidays per calendar year
A variable bonus based on both Philips results and personal performance
Solid company pension scheme and attractive collective health insurance package
Long-term incentives grant and opportunity to buy Philips shares and products with discount
Healthy work-life balance
If you’re interested in this opportunity to join us, please upload your resume and motivation letter through the Philips career site.
Please note that the closing date of this vacancy is 01-01-2017.
After a pre-selection process based on your CV, you will be invited for face-to-face recruitment- and business interviews.