AAA Motor Club Claims Representative II in Costa Mesa, California

Automobile Club of Southern California

Claims Representative II

Costa Mesa, CA

Full Time

Who is AAA

As North America’s largest motoring and leisure travel organization, AAA provides more than 55 million members, across 21 states, with roadside assistance, travel, insurance, financial and automotive related services.

Our brand is synonymous with quality and trust. Our team members are compassionate, helpful, dedicated and driven to providing legendary service to our members.

Make AAA your next career move.

What you’ll do

When you join the Automobile Club of Southern California as a Claims Representative II , you’re bringing your expertise to a best-in-class organization that is focused on delivering quality service to our members. As a Representative within our Claims department you will:

  • Supports the Claims Operation by providing service pursuant to the policy by handling claims of auto liability lines of insurance written by the Interinsurance Exchange in compliance with all regulatory and statutory requirements.

  • Be responsible for investigation, evaluation and negotiation of claims in compliance with established company technical and customer service best practices.

What you’ll bring

  • Four year degree or commensurate job experience.

  • Valid California drivers license with a good driving record.

  • Proficient in automated estimating systems.

  • Working knowledge of computers including Microsoft Word and Excel.

What’s in it for you

  • A career with growth potential.

  • Our comprehensive and employee centric training facility located in Costa Mesa provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

  • The satisfaction of knowing you provide a meaningful service to our insured’s’ who rely on you for assistance.

  • Career development towards advancement opportunities.

ü 90% of Manager Promotions come from within AAA.

ü Over 25,000 live and computer based trainings available per year, with over 60 Leadership Development Courses.

ü Our wide range of departments/product lines and geographical markets create exceptional career path opportunities.


· Health Coverage for Medical, Dental and Vision

· Paid Time Off (Vacation, Illness, Holiday and Flex Days)

· Pension, 401(k) Retirement Savings Plan, wellness incentive program

· Life Insurance

· Disability Coverage

· Robust Employee Reward/Discount Program

“Creating members for life by exceeding our members' expectations through valuable products and legendary service.”

AAA is an Equal Opportunity Employer.

Job: Claims

Organization: CLMS - COSTA MESA (00200.05.1078)

Title: Claims Representative II

Location: California-Costa Mesa (CA)

Requisition ID: 13699