Leidos Business Process Analyst in BETHESDA, Maryland
The Global Services Group of Leidos has an opening for a Business Process Analyst in Bethesda, MD.
Business Process Analyst to support the National Counterintelligence and Security Center (NCSC) mission of developing and implementing a standardized process to measure and report metrics on the quality of background investigations. This position includes working with multiple users, providing them education and training, supporting their reporting needs, and organizing, evaluating and presenting results of the requirements. This includes metrics on trends, progress and issues related to the requirement. Work primarily involves collecting, organizing, and analyzing large volumes of data from numerous customers/agencies. Emphasis is on data collection and analysis, process improvement with some basic IT support.
•Support efforts of 80 agencies to meet Full Operating Capability (FOC) in QART.
•Meet with designated Points of Contact at each agency.
•Provide overview of QART.
•Explain the workflow for each user and agency role.
•Obtain roster of QART users.
•Provide training sessions for agencies.
•Locations–at agency sites and/or ODNI sites within the National Capital Region (NCR). For agencies outside the NCR, provide web-based training through demonstration and phone support.
•Create/Manage user accounts.
•Using QART and information supplied by the Agency in question, establish user name, login, privileges and access.
•Respond to agency requests for changes and deletion of user login.
•Assist government with collecting and preparing QART data to incorporate into 2 quarterly reports.
•Generate reporting data from within QART by running report queries and exporting to excel format for delivery to government.
•Assist government with monthly monitoring of agencies that have QART up and running-track progress and results.
•Provide detailed monthly statistics by agency.
•Provide detailed analysis of raw data in a written report to be presented to leadership.
•Consolidate monthly metrics into semi-annual report to include trends, issues and challenges.
•Provide weekly email reports of database defects by identifying new issues, expected outcome, and actual outcome to assist developer in resolving.
•Bachelor's degree with 8+ years of relevant experience in the Intelligence Community (at service, national agency or inter-agency level). Additional training and/or years of experience may be substituted in lieu of a degree.
•Analytic and critical thinking skills, including the ability to research materials, and to develop process improvement recommendations.
•Extensive experience in the effective execution of complex projects; in managing and mitigating risks, assessing customer requirements, identifying dependencies, and developing responsive project plans; in estimating costs and other resources using quantitative analysis to project requirements
•Experience with IT analytical projects and tools, to include: data mining, data entry/extraction/fidelity, troubleshooting and intelligence visualization tools
•Ability to plan, organize, and manage critical aspects of research, metrics, development, production, and support of subsystems and integrate, analyze, and collaborate in support of the process.
•Ability to establish regular contact with high-level internal and external resources and have periodic contacts with other offices, supplying or seeking information on specialized and non-specialized matters; excellent use of tact when expressing ideas or opinions to senior leaders, customers, contractors, and other stakeholders
•Excellent interpersonal, organizational, and problem-solving skills, including a demonstrated ability to work effectively both independently and in a team or collaborative environment.
•Demonstrated ability to communicate, both verbally and in writing, complex information in a clear, concise manner.
•Currently possess an active TS/SCI with Polygraph security clearance.
•Knowledge of or experience with counterintelligence (e.g., foreign intelligence services intentions, capabilities, tactics, and operations), personnel security (e.g., background investigations, PRs, adjudicative guidelines), and analysis.
Leidos is a global science and technology solutions leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported pro forma annual revenues of approximately $10 billion for the fiscal year ended January 1, 2016 after giving effect to the recently completed combination of Leidos with Lockheed Martin's Information Systems & Global Solutions business (IS&GS). For more information, visit www.Leidos.com. The company's diverse employees support vital missions for government and commercial customers. Qualified women, minorities, individuals with disabilities and protected veterans are encouraged to apply. Leidos is an Equal Opportunity Employer.