Louisiana Department of State Civil Service ORS SPECIALIST 4 in Baton Rouge, Louisiana



$2,467.00 - $5,193.00 Monthly

$14.23 - $29.96 Hourly

$2,467.00 - $5,193.00 Monthly


Baton Rouge, LA

Baton Rouge, LA

Job Type



LWC-Office of Unemployment Insurance Administration

Job Number



12/6/2016 11:59 PM Central

  • Description

  • Benefits

Supplemental Information

ORS Specialist 4

Office of Unemployment Insurance –Quality Control

Location- East Baton Rouge Parish

Announcement #: LWC-87244-12-1-16-KK

Vacancy Information:

This is an ORS Specialist 4 position in the Unemployment Insurance (UI) Quality Control (QC) Unit responsible for auditing multiple claim types, paid and denied, for accuracy and compliance with State and Federal law and policy. The incumbent must possess a detailed working knowledge of UI law, regulations and policies as well as comprehensive understanding of agency operating procedures of all tax and benefit units.

Exam Required:

Professional Level Exam (8100) - Applicants must have Civil Service test scores for 8100-PLE (Professional Level Exam) in order to be considered for this vacancy unless exempted by Civil Service rule or policy. If you do not have a score prior to applying to this posting, it may result in your application not being considered. Applicants without a current test score can apply to take the test here. For testing locations and schedules, applicants may click here. To apply for this vacancy, click on the "Apply" link above and complete an electronic application. There is no guarantee that everyone who applies to this posting will be interviewed. The hiring supervisor/manager has 90 days from the closing date of the announcement to make a hiring decision.

Applicants who are claiming testing exemptions using Rule 22.8(a) (Vocational Rehabilitation Client), Rule 22.8(c) (3.5 GPA or higher on Bachelor Degree), or Rule 22.8(d) (Active duty member of the armed forces or a veteran of the armed forces who has served at least 90 days of active service for purposes other than training and who has been honorably discharged from active duty within the previous 12 months) must attach proof of the exemption (college transcripts, DD214 or rehabilitation services letter) to their online application in LA Careers.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants can check the status of their application at any time by selecting the 'Application Status' link after logging into their account. Below are the most common status messages and their meanings.

Application received - Your application has been submitted successfully.

Checking for required test score - We are making sure you have an active, passing score for the required written test.

Evaluating experience - Your application is being reviewed by Human Resources to ensure you meet the minimum qualifications for the position.

Eligible for consideration - You are among a group of applicants who MAY be selected for the position.

Eligible Pending Supplemental Qualification Review - Only candidates meeting the supplemental qualification will be eligible for referral.

Referred to hiring manager for review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.

Position filled - Someone has been selected for the position.

Position canceled - The agency has decided not to fill the position.

For further information about this vacancy contact:

Kedrick Kennedy

Louisiana Workforce Commission, Human Resources

1001 North 23rd Street




A baccalaureate degree plus two years of professional level experience in unemployment insurance; job placement; employer relations; human resources; labor market analysis; federal job training programs; labor relations or negotiations; management analysis; accounting; financial auditing; program auditing; workers' compensation; administrative services; social services; public benefits claims examining; eligibility determinations for federal needs based programs; or in program compliance.


Six years of full-time work experience in any field may be substituted for the required baccalaureate degree.

Candidates without a baccalaureate degree may combine work experience and college credit to substitute for the baccalaureate degree as follows:

A maximum of 120 semester hours may be combined with experience to substitute for the baccalaureate degree.

30 to 59 semester hours credit will substitute for one year of experience towards the baccalaureate degree.

60 to 89 semester hours credit will substitute for two years of experience towards the baccalaureate degree.

90 to 119 semester hours credit will substitute for three years of experience towards the baccalaureate degree.

120 or more semester hours credit will substitute for four years of experience towards the baccalaureate degree.

College credit earned without obtaining a baccalaureate degree may be substituted for a maximum of four years full-time work experience towards the baccalaureate degree. Candidates with 120 or more semester hours of credit, but without a degree, must also have at least two years of full-time work experience to substitute for the baccalaureate degree.

A master's degree in any field or juris doctorate will substitute for one year of the required experience.

A Ph.D. in any field will substitute for the two years of required experience.


Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:

To perform complex advanced technical tasks in the Office of Regulatory Services.

Level of Work:


Supervision Received:

Broad from ORS Supervisor.

Supervision Exercised:

May serve as leadworker over lower level ORS staff.

Location of Work:

Department of Labor, Office of Regulatory Services.

Job Distinctions:

Differs from Supervisor by absence of direct line supervision of staff.

Differs from lower level specialists by complexity of job assignments and/or responsibility for multiple functions.

Examples of Work

Independently communicates with the public and agency personnel on any matter relating to the Office of Regulatory Services programs and functions.

Performs tasks related to unemployment insurance, unemployment taxes, program compliance and bankruptcies.

Adjudicates interstate claims and renders non-monetary determinations based on examination of records and information obtained through correspondence and/or telephone contacts.

Receives and processes reimbursements for overpaid unemployment insurance claims including reconciliation of accounts.

Independently review and analyze information available. Determine employer liability. Establish or correct experience tax rates, especially on problem or difficult cases created by the computer system or human error.

Independently maintain and establish employer records, making necessary changes and corrections affecting employers liability, address of record, benefit charges and experience tax rates.

Serves as a program auditor, determines whether claims for Unemployment Insurance benefits were properly processed and paid and prepares standardized report of review finding.

Conducts random program and quality control audits of Office of Regulatory Services programs.

May provide direct/functional supervision, evaluation, direction and guidance of work assignments.

Ensures compliance with all applicable federal and state laws, mandates, policies, precedents, instructions and guidelines for assigned programs and functions.

Participates in training of staff; may assign and review work.