Louisiana Department of State Civil Service COMMUNICATIONS OFFICER 2 in Baton Rouge, Louisiana



$2,154.53 - $3,761.00 Monthly

$12.43 - $21.70 Hourly

$994.40 - $1,735.85 Biweekly

$2,154.53 - $3,761.00 Monthly


Baton Rouge, LA

Baton Rouge, LA

Job Type



DPS-Office of State Police

Job Number



12/5/2016 11:59 PM Central

  • Description

  • Benefits

  • Questions

Supplemental Information

Job #419-87198-WW

This vacancy is located in the Louisiana State Police Crisis Response/HQ Communications Section and may be used to fill position 170029.

This position requires shift work (days, nights, weekends and holidays).

The Communications Officer 2 (pay grade level WS-210) has a Special Entrance Rate of $994.40 Bi-weekly.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application which can be used for this vacancy as well as future job opportunities.

Applicants can check the status of their application at any time by selecting the 'Application Status' link after logging into their account. Below are the most common status messages and their meanings.

Application received - Your application has been submitted successfully.

Checking for required test score - We are making sure you have an active, passing score for the required written test.

Evaluating experience - Your application is being reviewed by Human Resources to ensure you meet the minimum qualifications for the position.

Eligible for consideration - You are among a group of applicants who MAY be selected for the position.

Eligible Pending Supplemental Qualification Review - Only candidates meeting the supplemental qualification will be eligible for referral.

Referred to hiring manager for review - Your application has been delivered to the hiring manager. You may or may not be called for an interview.

Position filled - Someone has been selected for the position.

Position canceled - The agency has decided not to fill the position.

Paper applications will be considered incomplete if the supplemental questions are not printed, answered and submitted with the application.

Interested applicants are strongly encouraged to apply online. If you are unable to apply for this vacancy online, you may mail or fax your Civil Service application to the following address:

State of Louisiana Department of Public Safety

ATTN: Whitley Williams

P.O. Box 66614

Baton Rouge, LA 70896

Fax: 225-922-0528

Email: whitley.williams@la.gov

NOTE: When submitting a paper application, it is imperative that you use the latest revised Civil Service application, which is available on the Department of Civil Service's website. Older versions of the Civil Service application/SF10 will not be accepted and will be returned to you. You may download a Civil Application here. http://www.civilservice.louisiana.gov/files/divisions/staffing/EmploymentApplication.pdf

All applications must be received OR postmarked by the closing date of this announcement. Applications received or postmarked after the closing date of this announcement will be rejected.


If you are contacted for an interview, please let us know at that time if you have a disability and need a special accommodation.

All candidates for hire must undergo drug screening and additional background check(s).

This agency participates in the E-Verify system for verification of citizenship and employment authorization.



One year of experience in transmitting and receiving messages by radio.


Experience in clerical work will substitute for the one year of required experience on a month for month basis.

Training in a business or clerical-related curriculum in a business school or technical institute will substitute for the required experience on the basis of six months of training for six months of experience.

Completion of a business or clerical-related curriculum in a business school or technical institute will substitute for the required one year of experience.

College training will substitute for the required experience on the basis of 15 semester hours for six months of experience.


Business or technical school training with less than completion will only be credited in six month increments. Similarly, college training will only be credited in 15 semester hour increments.


All persons appointed to this job will be required by the National Crime Information Center (NCIC) and Louisiana State Police Terminal Operator Certification Program Guidelines to meet the terminal operator certification/re-certification requirement.

An applicant who has been convicted of a felony or who is under indictment on a felony charge will be disqualified until relief from the disabilities imposed by state and federal laws is granted.


Any college hours or degree must be from a school accredited by one of the following regional accrediting bodies: the Middle States Commission on Higher Education; the New England Association of Schools and Colleges; the Higher Learning Commission; the Northwest Commission on Colleges and Universities; the Southern Association of Colleges and Schools; and the Western Association of Schools and Colleges.

Job Concepts

Function of Work:

To receive and respond to requests from enforcement officers/agents through telecommunication equipment. Acts as the point of contact with the general public for emergency situations, accidents, complaints, etc.

Level of Work:


Supervision Received:

Direct from a Communications Supervisor or other Administrator.

Supervision Exercised:


Location of Work:

All Enforcement Communication Centers.

Job Distinctions:

Differs from Communications Officer 1 by performing experienced level duties which require increased independence.

Differs from Communications Officer 3 by lack of advanced level duties which require complete independence.

Examples of Work

Receive and respond to informational requests by officers/agents.

Receive, analyze, prioritize, and respond to general public complaints and inquiries. Alert the nearest officer/agent, dispatch to location, and relay the information.

Search, enter, modify, and delete computerized records for vehicle registrations, driver licenses, other licenses, wanted felons, missing persons, unidentified persons or bodies, stolen property, etc. in the appropriate computer database.

Maintain proper record keeping and update desk log during communications.