Stryker Team Leader, Warehouse - San Antonio, Texas in Austin, Texas
Requisition ID 17611BR
Job Title Team Leader, Warehouse - San Antonio, Texas
Business Unit RCNSLS
Business Function Supply Chain/Logistics/Distribution
Country United States
Employment Category Full Time
Percent Travel Required Up to 10%
Stryker is one of the world’s leading medical technology companies and together with our customers, we are driven to make healthcare better. The Company offers a diverse array of innovative medical technologies, including reconstructive, medical and surgical, and neurotechnology and spine products to help people lead more active and more satisfying lives. Stryker products and services are available in over 100 countries. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.
Job Description / Information
Provide leadership and expertise for loaner kit/order fulfillment. Oversee the distribution of products/services for our representatives and customers to include: order entry; picking, shipping, tracking and usage. Track inventory accurately, record keeping, warehouse inventory cycle counting and optimize inventory utilization. Maintain a state of constant audit readiness. Implement processes that optimize and track warehouse inventory, which accounts for up to 50% of Branch’s inventory assets.
Responsible for the people manager responsibilities including: scheduling, training, coaching, discipline, performance management and evaluation, compensation management, recruitment and terminations.
Depending on the branch size, this role may also encompass the leadership for inventory operations and personnel.
Manage best practice implementation to meet/exceed business goals and standards
Inspect products or materials for damage, defects, or shortages
Meet established metrics for operations (i.e. turns, service levels)
Check inventory records to determine availability of requested products
Compile and inspect incoming/outgoing kits for compliance with specifications and usage
Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations
Examine and inspect stock items for wear or defects, reporting any damage to supervisors
Coordinate Drivers and routes - shipments, etc.
Assess product delivery choices
Use computers to enter, access, retrieve data
Maintain account records, reporting and filing
Process orders for products
Confer with distribution, sales, shipping, warehouse, or common carrier personnel in order to expedite or trace deliveries
Investigate customer complaints
Track service levels and problem solve any discrepancies
Participate in on-call rotation schedule
Utilize processes and tools for scheduling surgeries
Manage inventories by tracking inventory records reflecting product movement, notifying departments when supplies of specific items are low, or when orders would deplete available supplies
Work with internal resources for alternative product obtainment (e.g. loaner bank, other warehouses, consignments)
Cycle count activities
Set up and organize the warehouse for incoming and outgoing surgery shipments
Organize, retrieve or place goods from/into stock received via multiple sources
Keep records on the use and/or damage of stock or stock handling equipment, inventory for expiration dates etc.
Prepare reports as required
Support management in preparation for branch audits
Rotate in the on-call schedule
Schedule and lead meetings with team members to update on new policies/procedures, schedules and incidents
Implement and support Quality initiatives throughout branch.
Demonstrated warehouse/inventory control experience in a demanding, fast-paced environment
Demonstrated Supervisory/management experience
Valid Driver’s license with good driving record
Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
Demonstrated problem solving and communication skills
Demonstrated knowledge in logistics/routing scheduling delivery methods
Ability to maintain composure in stressful situations
Demonstrated interpersonal skills with ability to communicate verbally and in writing
Must have the ability to work flexible hours, as needed to support the business needs, including weekend and evening call as needed
Must be able and willing to lead and work successfully in a team environment
Demonstrated experience in materials/distribution operations
Demonstrated proficiency with office technology (e.g. ERP systems, Access, Excel and Word.) and associated data analysis/diagnostic skills
Demonstrated use of principles and methods for product or order fulfillment including needs assessment, product usage, and inventory control systems and processes
Must have the ability to lift, push, pull and carry up to 50 lbs.
Prefer BS/BA in business or related discipline
All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer – M/F/Veteran/Disability