The University of Texas at Austin Director - Director, Frank Erwin Center in Austin, Texas

Director - Director, Frank Erwin Center

Hiring department

Frank Erwin Center

Monthly salary


Hours per week

40.00 Standard from 800AM to 500PM

Posting number


Job Status Open

FLSA status Exempt

Earliest Start Date 09/01/2017

Position Duration Funding expected to continue

Position open to all applicants

Location Austin (main campus)

Number of vacancies 1

General Notes

This position requires travel, long hours, weekend, evening and holiday work. Greater than 40 hours per week required on a consistent basis.

Required Application Materials

  • A Resume is required in order to apply

  • A Letter of Interest is required in order to apply.

  • A List of 3 References is required in order to apply.

Additional Information


To lead and manage all event and operations of the Frank Erwin Special Events Center.

Essential Functions

Responsible for the oversight of all daily operations of the Frank Erwin Center to include security, event scheduling and contracting, maintenance, IT/ telecomm, engineering systems, events /guest services and overall life safety of staff and patrons, parking/traffic. Provide leadership and direction as it relates to the servicing of Athletics and University user groups, other clients, staffing/personnel issues, staff development and quality control. Formulate business strategic plans that are values-based with measurable metrics for accountability. Submit and implement a business plans to include a booking philosophy, operational and capital budgeting plan. Book and oversee the management, coordination and execution of all events, including family shows, sporting events, conventions, consumer/trade shows, and other related events. Coordinate the priority scheduling of Athletics and University events in conjunction with external events. Aggressively promote the facility to attract top-flight entertainment to ensure appeal among multiple audience demographics. Engage stakeholders in a discussion of the costs and benefits of different approaches to production variables (staging, A/V, food and beverage, etc). Oversee the execution and management of all event operations. Oversee management of vendor relationships and contracts for concessions food and beverage/catering and retail merchandising. Responsible for the safety and security of all participants, audiences, entertainers, staff, students, alumni, etc. Manage financial revenue streams including ticketing, food and beverage/catering operations, etc. in alignment with Texas Athletics Business Office policy and procedures. Responsible for effective management of operating and human resource costs to optimize profitability and cash flow. Manage event settlements and conduct timely post-event operational and financial review. Exhibit expertise in program budgets, inclusive of the production and participant experience components; forecast production costs related to the program budget. Maintain, review and update, as required all legal documents, agreements and contracts that affect the operation of the facility. Develop and maintain a competent, well-trained staff. Oversee all staff related issues. Interact and collaborate with Athletics Human Resources on all employee related matters, hiring, personnel issues, investigations, development, feedback and surveys. This position is designated as a Responsible Employee, pursuant to Title IX and University policy. Responsible Employees have a duty to promptly report incidents as per policy to the University Title IX Coordinator or Deputy Title IX Coordinators. Responsible Employees are not confidential reporting resources.

Licenses: Class "C" Operator's Driver's License. Applicant selected must provide a current three year Driving Record from the current state of residence. If not currently a Texas resident, must obtain a Texas Driver's License within 30 days after entering Texas as a new resident.

Marginal/Incidental functions

Other related functions as assigned.

Required qualifications

A bachelor's degree from an accredited institution. At least 10 years of progressive facility management experience with a minimum of 6 years of experience as a senior level manager of a multi-purpose arena located in a major market. Experience in the executive level management of an arena. Demonstrated effective personnel and contractor management and negotiation experience. Experience developing and coordinating multi-faceted plans and functions. Dynamic, forward-thinking leadership abilities and team-oriented approach; demonstrated ability to act as a collaborative partner with all constituents. Proven ability to simultaneously coordinate multiple related areas and activities while maintaining broad focus. Proven ability to creatively manage and solve complex or challenging problems. Demonstrated excellent organizational, coordinating and personal interface skills across all staff levels. Ability to develop and grow relationships with executive team members, staff and clients. Strong creative business skills. Receptivity to new ideas and approaches with a highly strategic perspective. Proficiency with Microsoft office PC applications. High ethical standards. Equivalent combination of relevant education and experience may be substituted as appropriate.

Preferred Qualifications

15 years of progressive facility management experience in a multi-purpose arena. Experience coordinating and managing a multi-use area for sports and other entertainment experiences.

Working conditions

May work around standard office conditions

Repetitive use of a keyboard at a workstation

Use of manual dexterity

Climbing of stairs

Climbing of ladders

Some travel. Widely varying schedule.

A criminal history background check will be required for finalist(s) under consideration for this position.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

If hired, you will be required to complete the federal Employment Eligibility Verification form, I-9. You will be required to present acceptable, original documents to prove your identity and authorization to work in the United States. Information from the documents will be submitted to the federal E-Verify system for verification. Documents must be presented no later than the third day of employment. Failure to do so will result in dismissal.

UT Austin is a Tobacco-free Campus