EY Product Manager, FSO Consulting Services and Advisory Public Sector in Alpharetta, Georgia

Title: Product Manager, FSO Consulting Services and Advisory Public Sector

Location: US-GA-Alpharetta

Job Number: ALP0018P

Join our Core Business Services (CBS) team and you will help support the important business enablement functions that keep our organization running strong. As a CBS professional, you will work across teams to provide the knowledge, resources and tools that help EY deliver exceptional quality service to our clients, win in the marketplace and support EY’s growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Support Services, Brand Marketing and Communications, Business Development, Knowledge and Risk Management.

Join our Brand, Marketing and Communications (BMC) team and you will directly support and promote our brand and reputation. Through internal communications, public relations and corporate communications, you’ll provide a wide range of marketing and communications services to internal and external audiences. These include current and future clients, our current and future employees, alumni, regulators, the media and the communities within which we operate.

With so many offerings, you have the opportunity to develop your career through a broad scope of engagements, mentoring and formal learning. That’s how we develop outstanding leaders who team to deliver on our promises to all of our stakeholders, and in so doing, play a critical role in building a better working world for our people, for our clients and for our communities. Sound interesting? Well this is just the beginning. Because whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.


Qualifications:

Job Summary:

The Product Manager is responsible for developing the vision, strategy and roadmap for specific sub-portfolio areas and products.

This role will work with client delivery managers to deliver end to end projects in the solution area. They will work with vendors to understand technology roadmaps and bring these insights into business conversations.

This role will work with business leaders in the solution area to understand business objectives, define vision and scope for each initiative and make sure programs are delivered according to business value and goals.

Essential Functions of the Job:

  • Own the solution area, working with business counterparts, to create vision, strategy and roadmap for the solution area and products used in this area.
    • Work with business leaders consistently to understand their business goals, offerings, go to market structure and how new solutions will add capabilities to their value proposition
    • Help business assesses market competition by comparing the company's product to competitors' products.
    • Recommends the nature and scope of present and future products by reviewing product specifications and requirements; appraising new product ideas
    • Support the development of relationships with customers and prospects including actively promoting Managed Services solutions through peer to peer engagements.
    • Understand the business value of current offerings and help articulate communications, go to market materials and track usage, market penetration
    • Work with business leaders to conduct successful POC’s, innovation work-shops and vision work-shops to develop solutions and direction
    • Setup, lead and maintain ongoing status calls with business leaders during projects to make sure value is being achieved and adjust project plan as needed
    • Aid and/or lead training sessions of the product to business team members

  • Work with functional leaders to plan programs, handle planned and unplanned demand and insure delivery of strategic programs in alignment with scope, value, budget and schedule.
    • Strong software implementation project management skills with experience managing multiple, simultaneous customer projects and deadlines
    • Outstanding customer-facing skills (communication, project management, relationship building, etc.)
    • Experience with on and offshore coordination and communication
    • Exude a passion for technology and the cutting-edge solutions
    • Bring a positive, collaborative, team-oriented attitude to the team and your customers
    • Serves as a role model by promoting and demonstrating commitment to application development/engineering methodologies, processes and standards for both EY and industry-wide, recommending process improvements when necessary
    • Provide appropriate cost and resource estimates for all applicable phases of planned projects
    • Minimize technical exposure and risk on projects

  • Consulting experience preferred

Knowledge and Skills Requirements:

  • Excellent leadership qualities required to lead and manage high performing teams which deliver technical value that relates to business value
  • Experience with agile methodology and delivery
  • Experience applying technology solutions to specific business problems, with deep understanding of core consulting areas
  • Experience in cloud based applications and managed services
  • Excellent interpersonal and communication skills required to lead and motivate teams that deliver quality services
  • Strong understanding of overall Application and Infrastructure Architecture
  • Maintains awareness of new and emerging technologies and the potential application on service offerings and products provided by IT

Supervision Responsibilities:

  • Provides mid-year and annual feedback on all members through standard HR processes
  • Hiring, evaluation, promotion responsibilities for team members
  • Exercises influence at many levels of the organization
  • Requires minimal to no supervision
  • Provides excellent coaching and mentoring for team members
  • Other Requirements:
  • Travel required, both national and international, generally not to exceed 25%
  • Fluency in written and spoken English

Job Requirements:

Education:

  • Bachelor’s Degree required

Experience:

  • Minimum 15 years in a corporate IT environment
  • 10 years’ experience delivering enterprise-wide solutions
  • Experience in Program\Project Management, agile (scrum, Kanban, SAFe,etc.)
  • Demonstrated experience in utilizing flexible sourcing options
  • Demonstrated experience in working with technology vendors /external resource providers and managing key vendor contacts to deliver value
  • Work experience in a professional services industry, preferred

Certification Requirements:

  • One of the following certification will support the required technology understanding to perform this role: PMP, Agile

Ernst & Young LLP, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.